Privacy Policy

Privacy Policy

Effective Date: 23-05-2025

At Ivy League House, we are dedicated to safeguarding the privacy and personal data of our residents, applicants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website or apply for accommodation at any of our student residences.

Information We Collect

We may collect and process the following types of personal data:

• Identification Information: Full name, date of birth, photograph (if applicable)
• Contact Details: Phone number, email address, permanent and local addresses
• Academic Information: College/university name, course details, student ID
• Transactional Data: Payment history, billing details, UPI/Bank transaction details
• Usage Data: Pages visited on our website, session duration, IP address, browser type
• Other Voluntarily Shared Information: Preferences, dietary restrictions, emergency contacts, etc.

You may provide this information when you:

• Apply for a room or service via our website or offline
• Fill out the enquiry or registration forms
• Contact our customer support
• Participate in surveys, feedback forms, or promotional events
• Interact with our website and social media platforms

How We Use Your Information

The information collected is used to:

• Process applications for accommodation and verify identity
• Manage resident profiles and ongoing communication
• Provide customer support and respond to enquiries
• Send operational updates, newsletters, and promotional material (only if opted in)
• Improve website functionality and user experience
• Fulfil legal, regulatory, and contractual obligations

Data Security and Protection

We adopt robust security protocols and administrative procedures to prevent unauthorised access, misuse, or disclosure of your personal information. This includes:

• Encrypted data storage and secure server infrastructure
• Restricted internal access to personal data
• Regular software and security audits
• Secure payment gateways for online transactions
  

However, no internet-based service is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and advise users to also practice safe online behaviour.

Sharing of Personal Information

We do not sell, trade, or rent your data to third parties.

Information may be shared with:

• Trusted service providers and vendors (e.g., housekeeping, tech support, payment processors)
• Legal authorities or regulators, if required by law
• Emergency contacts in case of medical or safety concerns

All third-party entities are bound by strict data confidentiality agreements and only access information necessary for their specific function.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

• Enhance browsing experience and page load speed
• Analyse traffic patterns and user engagement
• Remember login credentials and preferences (where applicable)

You may choose to disable cookies via your browser settings. However, doing so may affect certain features or functionality of the website.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

When no longer required, your data is securely deleted or anonymised.

Your Rights

As a user or resident, you have the right to:

• Access, update, or correct your data
• Withdraw consent for non-essential data processing
• Request deletion of your information (subject to regulatory constraints)
• Opt out of promotional communication at any time

To exercise these rights, please contact us at marketing@ivyleaguehouse.com

Updates to This Policy

Ivy League House may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your data.